Client Testimonials
> An Absolute
Knock-Out...
Lionel Rose,
Australian of the Year and World Champion Boxer, with Janet Gries in our
Bentleigh Clinic. Mr Rose's son, "We are very happy with the difference
the hearing aids have made. He can now follow conversation and hear the
TV."
Phillipa Elms, South Yarra
| What were
your hearing issues prior to coming to Absolute Hearing? |
I was very concerned with my left hearing loss. I wanted someone
to listen carefully and help me interpret what problems I had
with hearing and communication. Adrienne helped both to identify
the problems and put them in perspective. |
How did you find out
about us? |
I rang Phonak and asked for recommended Audiologists
in my area. |
| What solution was recommended? |
Adrienne re-programmed my existing hearing aids as my hearing
had changed. She exposed me to more user friendly and state-of-the-art
technology to improve both my hearing and lifestyle. |
Are you happy with the result? |
Very happy indeed! |
How have your new hearing
aids helped you? |
I can now communicate with my husband who has a
very low and soft voice. |
What keeps you coming
back? |
Individual attention and specific care. |
Would you recommend Absolute
Hearing? |
I have already recommended Absolute Hearing to
two of my close friends. |
Anything else to add...? |
Adrienne always takes an interest in my hearing
concerns. Availability is excellent and is especially important
in recent times with my fluctuating hearing loss. |
... and in summary |
You are a lifeline! |
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John Glenn, Dingley Village
John chairs the district Rotary Club of Dingley Village
| What were
your hearing issues prior to coming to Absolute Hearing? |
Poor hearing in my right ear. I was aware if it for a long time
and two ENTs told me I had a perforated ear drum. As a lecturer,
I struggled to hear softly-spoken students in the classroom, especially
on the right side. |
| What solution was recommended? |
One ENT recommended surgery. The other ENT suggested a hearing
aid. Absolute Hearing recommended 2 hearing aids. |
|
Are you happy with the result? |
Yes, I am very pleased with the options and range
of hearing aids offered by Absolute Hearing. I was very happy
I could trial the aids first... I did not realise how much they
hearing aids would help! |
How have your new hearing
aids helped you? |
My wife now gets annoyed when I don't
wear my hearing aids. They help in the classroom, at home and
hearing a range of sounds, such as birds and cars. |
What keeps you coming
back? |
Reliability, professionalism
and excellent service |
Would you recommend Absolute
Hearing? |
Yes |
Anything else to add...? |
The outcome is great... and people don't notice
my hearing aids. |
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Audrey Fields, Port Melbourne
| What were
your hearing issues prior to coming to Absolute Hearing? |
I could only cope when the volume was loud, such as television
and radio. My family was sick of my hearing loss and even sent
me to a different room as they complained that the TV was too
loud. |
Why did you choose Absolute
Hearing? |
My GP referred me. |
| What solution was recommended? |
Digital hearing aids in both ears. I chose in-the–canal style
as they are small and most cosmetically appealing. |
| Were you reluctant to
try hearing aids at first? |
Yes, a little reluctant at first as I thought
they may be intrusive and that people would stare at them. Mind
you, glasses are not bad... but when I saw the small size of my
hearing aids, I had no cosmetic concerns whatsoever. |
What can you do now with
your new hearing aids? |
I can watch TV with my family. I also don't feel
stupid anymore as I can follow conversations without lip-reading.
My relationship with my family has also improved. |
| Are you happy with the service at Absolute Hearing? |
100% |
What keeps you coming
back? |
Always tender and
caring |
Would you recommend Absolute
Hearing? |
I've already recommended – a family member will
be coming soon. |
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Athol Kelly, South Yarra
| What were
your hearing issues prior to coming to Absolute Hearing? |
I couldn't hear anything in a crowd or at a dinner party. I
was forced to lip-read and ended up guessing half the time. Most
of what I guessed was wrong. |
How did you find out
about us? |
I saw your sign - it's in close proximity to where
I live. |
| What solution was recommended? |
Two hearing aids |
| Are you happy with the
result? |
Absolutely delighted
with the result! It's given life a new dimension.
|
How have your new hearing
aids helped you? |
Renewed interest in life, especially films. We
now go every Saturday night. And of course, hearing my grandchildren. |
What keeps you coming
back? |
I'm getting good service. The Audiologist takes
an interest in me. I'm happy, very happy! |
| Would you recommend
Absolute Hearing? |
Yes. I've already recommended friends. |
Anything else to add...? |
Your clinic is centrally located and easy to get
to, adjacent to free parking. I have a lot of confidence in the
Audiologist. |
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Herta Gilbert, Armadale
| What were
your hearing issues prior to coming to Absolute Hearing? |
Not hearing conversation at dinners. |
| How did you find out
about Absolute Hearing? |
I first walked past the clinic and then 12 months
later my GP referred me... and then another 12 months later I
made an appointment and decided to get hearing aids. |
| What solution was recommended? |
At first I wanted the little hearing aids that go in the ear,
so that they wouldn't interfere with my glasses. But because my
left ear canal was too small and the aid was uncomfortable, I
changed over to behind-the-ears - they are so much more comfortable
and I have no problems with glasses. I sometimes forget that I
am wearing hearing aids at all. |
| Were you reluctant to
try hearing aids at first? |
Of course, another sign that you're getting older. |
What can you do now with
your new hearing aids? |
I don't need everything so loud - I can hear everything!
My children and doctor are so happy. Actually, I often have to
tell family and friends to stop shouting. |
| Are you happy with the service at Absolute Hearing? |
Wonderful! I sent my neighbour. |
What keeps you coming
back? |
Fine tuning and good service. |
Would you recommend Absolute
Hearing? |
Absolutely! I've already sent my neighbour. |
| Anything else to add... |
I really appreciate the courtesy extended to seniors
as many people don’t treat us with respect. I liked the way I
was able to change over hearing aids when not happy with the small
ones at first. |
| ... and in summary |
Lucky I found you. |
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Melville Norton, Bentleigh East
| How did
you find out about Absolute Hearing? |
My local doctor referred me. |
| Why did you choose Absolute Hearing? |
Excellent location, very easy to get to and plenty
of parking. |
| What solution was recommended? |
Conversa.NT as I have a high-frequency hearing
loss and it's very good technology. |
| Were you reluctant to
try hearing aids at first? |
Yes, because others said I was deaf. |
What can you do now with
your new hearing aids? |
I can certainly hear people talking much, much
better. |
| Are you happy with the service at Absolute Hearing? |
The service is great! |
What keeps you coming
back? |
Rebecca - she's an excellent Audiologist. |
| Would you recommend Absolute Hearing? |
Yes, friendly service, easy to get along with and
easy to get an appointment. |
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Robert Mitchell, Toorak
| What were
your hearing issues prior to coming to Absolute Hearing? |
I was not hearing well with my current hearing
aid bought elsewhere. I had seen other Audiologists who adjusted
my aid, but with little success. |
| How did you find out
about Absolute Hearing? |
I live locally and often walked past the clinic. |
| Why did you choose Absolute Hearing? |
Adrienne impressed me the first time I met her.
She seemed very thorough. It's now almost two years since I switched
to Absolute Hearing and I am delighted. |
| What solution was recommended? |
After a thorough test and checking my one aid that I had been
relying on for a number of years, Adrienne suggested upgrading
to two hearing aids and new digital technology aids supplied by
DVA. |
| Were you reluctant to
try hearing aids at first? |
I was initially reluctant to wear 2 hearing aids,
despite Adrienne telling me that it would be twice as good - looking
after one was enough management. |
What can you do now with
your new hearing aids? |
Now my hearing feels back to normal. I can hear
everything that my family talks about. These aids are just wonderful
for me and my family. |
| Are you happy with the service at Absolute Hearing? |
Wonderful! I sent my neighbour. |
Would you recommend Absolute
Hearing? |
Yes, to my brother and sister. |
| Anything else to add... |
Very thorough and doesn't cut corners. Hearing
has never been better. |
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